Terms and Conditions for Miku & Co. Canada

Welcome to the Miku & Co. Canada website. By accessing, browsing, or placing an order on our site, you agree to comply with the following terms and conditions. Please read them carefully.

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1. General Information

These Terms and Conditions govern the use of the Miku & Co. Canada website and apply to all users and visitors. We may update these Terms and Conditions at any time. Continued use of our website constitutes acceptance of any modifications.

2. Product Information

Miku & Co. Canada strives to ensure the accuracy of product descriptions, prices, and other information. However, we reserve the right to correct errors or inaccuracies and update information without prior notice. All products are subject to availability.

3. Orders and Payment

Order Processing: Orders are processed and shipped within 1 business day.
Pricing: Prices are listed in CAD (Canadian Dollars) and are subject to change without notice.
Payment: We accept various payment methods. All payments must be made in full before orders are shipped.

4. Shipping Policy

Our Shipping Policy, which includes estimated delivery times and rates, is incorporated into these Terms and Conditions. Please refer to our Shipping Policy for details.

5. Returns and Refunds

If you receive a damaged product or are not satisfied with your purchase, please contact us via the Contact Us page within 14 days of receiving the product. We will provide further instructions regarding returns and refunds.

6. Intellectual Property

All content on this website, including text, images, and branding, is the property of Miku & Co. Canada and protected by copyright laws. Unauthorized use of our content without permission is prohibited.

7. User Conduct

Users agree not to engage in the following activities on our site:

Misuse of the website, including unauthorized access, hacking, or using automated tools.
Posting offensive, abusive, or defamatory content.
Engaging in any activity that disrupts or interferes with the proper functioning of the website.

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Data Protection & Privacy Policy

Your privacy is important to us. Miku & Co. Canada is committed to protecting and respecting your personal data in compliance with applicable data protection laws.

1. Information We Collect

We collect personal data that you voluntarily provide, including:

Order Information: Details required to process and ship orders, such as name, address, email, and payment information.
Usage Information: Data automatically collected when you visit our website, such as IP addresses, browser type, and pages viewed.

2. How We Use Your Data

We use your data for:

Order Fulfillment: To process, fulfill, and ship orders.
Customer Service: To respond to inquiries and support requests.
Marketing Communications: With your consent, we may send updates, promotions, and other information. You can opt out of these communications at any time.

3. Data Sharing

We may share your information with third parties, such as payment processors and shipping providers, solely for order processing purposes. We do not sell, rent, or share personal data with unrelated third parties.

4. Data Security

Miku & Co. Canada takes appropriate security measures to protect personal data. However, no online platform can be guaranteed completely secure, and users share data at their own risk.

5. Cookies

We use cookies to enhance your browsing experience. By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You may disable cookies in your browser settings.

6. Your Rights

Users have the right to access, modify, or delete their personal data. To exercise these rights, please contact us through the Contact Us page.

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By using this website and placing orders, you agree to these Terms and Conditions, including our Data Protection & Privacy Policy. If you have any questions or concerns, please contact us via the Contact Us page. Thank you for choosing Miku & Co. Canada.